This policy explains how information submitted through this Epson commercial printer website may be used. The site is designed for business-to-business inquiries about DTF, DTG, UV, sublimation, eco-solvent and inkjet printer workflows. The forms ask for contact and project information so a response can be routed to the correct technical or commercial context.
We may collect your name, business email, company, phone number, region, printer interest and project notes. Project notes may include media type, output volume, software environment, maintenance concern, color requirement or timing. Please avoid sending unnecessary personal information or confidential production files through the general inquiry form.
Submitted information may be used to respond to your request, understand the application, route the inquiry, improve site content and maintain business records. For example, a UV printer question may be routed differently from a DTG garment workflow question because the technical context, substrate evidence and support path differ.
Information may be shared with service providers or business contacts who help respond to the inquiry, subject to appropriate handling expectations. We retain inquiry information only as long as reasonably needed for business communication, support context, legal obligations or record management. You may request correction or deletion where applicable law provides that right.
Reasonable safeguards are used to protect inquiry information, but no website transmission is risk-free. If your question requires sensitive technical files, request a secure transfer method before sending them. You can decline optional form fields, stop using the site or contact us about privacy questions related to a submitted inquiry. Browser or analytics data may be used in aggregate to understand which printer topics are most useful, but it should not be treated as a substitute for the project details you choose to provide directly.